Sent Items Update Agent Configurations in ExSign

ExSign Email Signatures for Microsoft Exchange Server
Overview
This article provides step-by-step instructions to configure the Sent Items Update Agent in ExSign. Once configured, the utility will update email signatures in sent items folder using the defined ExSign rules.

Step 1: Install and Prepare Sent Items Utility
Ensure that the ExSign Sent Items Utility is installed either on the Control Server or on a standalone server.

Note: The utility authenticates with the ExSign web portal using an authentication token.

Step 2: Enable Sent Items Update Option from Portal
  • Login to the ExSign Portal. 
  • Navigate to Entity. 
  • Select the relevant entity. 
  • Click on the three-dot menu. 
  • Select Sent Item Settings. 
 
  • Enable the option: Update Sent Items. 
  • Click on Copy Auth Token. Step 3: Authenticate Sent Items Utility.

  • Open the server where the ExSign Sent Items Utility is installed. 
  • Run the utility as Administrator. 
  • Click on Auth Token. 
  • Paste the token copied from the portal. 
  • Click on Validate. 

  • Once validated successfully, you will see three applications marked in green, indicating successful authentication. 
 
Step 4: Configure Exchange Web Services (EWS)
  • Enter the following details: 
    • Username 
    • Password 
    • EWS URL 
  • Click on the Connect button. 
  • Upon successful connection, you will see the message:
     "EWS Connected Successfully" 
Note: The Username and Password must correspond to the service account configured for EWS Application Impersonation in Microsoft Exchange. This account must be assigned the Application Impersonation role and added as a member of the appropriate role group to allow the Sent Items Update service to access and process user mailboxes.

Note: Please refer to the relevant KB article to properly configure the EWS URL.

For any further query, feel free to send an email to support@hostingcontroller.com 
Article ID: 3494, , Modified: 4/14/2026 at 1:36 AM

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