Question: I forgot my Hosting Controller user password. How do I reset or recover my password? Solution: The password can be refreshed using the Forgot Password option on HC login page. To refresh password, follow the steps below: 1. Open HC login page (http://YourDomain.com:8787). 2. Click on Forgot Password link, specify your Login ID and click Retrieve. 3. It displays the following message: "Your Password Authentication ID has been e-mailed to you at specified email address in personal profile." 4. You will receive an email with a link. Click on the specified link and it displays the following message: "Your new password has been emailed to you." 5. You will again receive another email that contains your new password. Note:
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add support@hostingcontroller.com to your trusted senders list in your email software.