ExSign API Communication Verification from MBX Agent Side

Question: How to verify ExSign agent communication with HUB API

Solution:

To troubleshoot whether HUB API is accessible from ExSign Agent server please follow the below steps:

* Obtain the HUB API web address by logging in to the Portal > General Settings

Open the Internet browser on the MBX server, where the ExSign agent is installed, and try to open this link. A successful connection must display the following message:

{"errorDetails":"Publishing and Analytics Hub is running.","isSuccess":true,"errorCode":"60300000","userId":0,"emailAddress":null,"serverCount":0}

Article ID: 3414, Created: 8/17/2023 at 12:34 AM, Modified: 8/17/2023 at 1:43 AM

ExSign API Communication Verification from MBX Agent Side

Was this article helpful?

Share this article