Error while adding Response Queue in Skype for Business

HC Enterprise Modules (HEMs) > HC Skype for Business Module

Error: Error occurred while adding Response Queue.

Solution: Ensure the following if the above error is encountered:

If a Response Queue with the same name was just deleted, please wait for a few minutes until the clean-up is complete.
If your Timeout or Overflow Action directs to a queue, make sure the set of Agent Groups for this queue do not end up in a recursive loop.
If your Timeout or Overflow Action directs to a queue, make sure the set of users for selected groups for this queue do not end up in a recursive loop.

Article ID: 280, Created: 7/28/2017 at 4:53 AM, Modified: 7/28/2017 at 4:54 AM

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