Skype for Business/Lync user information not being displayed correctly in HC

HC Enterprise Modules (HEMs) > HC Skype for Business Module
Question: How to synchronize Skype for Business/Lync user information manually in Hosting Controller.

Answer: 
Hosting Controller Sync service runs daily to synchronize the data between Skype for Business server and HC database. Different time intervals can be set for this schedule at HC host level path: 

Panel Configuration :: Configure Services :: Scheduler Setting

Here you can select Skype for Business/Lync server from the drop down box and enable "Resource Update Settings" with the desired time interval.
 
However if you want to run this synchronization process manually then connect to your Skype for Business/Lync server through RDP:
  1. Go to command prompt and navigate to this path: X:\Program Files\HostingController\Web\Bin
  2. Execute this query:  HCDBChanges.exe sync_lyncusers
  3. If panel is not showing the correct information for a single SIP domain then you can simply add its organization name in the command like: HCDBChanges.exe sync_lyncusers <OU_NAME>
This will instantly synchronize the Lync User information in the HC database and will also display them correctly in HC panel. 
 
 
Article ID: 270, , Modified: 3/14/2016 at 6:29 AM

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