Stat site is not adding in HC using Smarter Stats Enterprise on remote machine


Question: Error Log returns by HC while adding Stat site in Smarter Stats Enterprise Server which located on remote machine.

Error Log
 

<argument name="Resultvalue="

<?xml version="1.0" encoding="utf-8"?>

  <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">

    <soap:Body>

    <GetServersResponse xmlns="http://www.smartertools.com/smarterstats/ServerAdmin.asmx">

       <GetServersResult>

         <Result>false</Result>

         <ResultCode>-403</ResultCode>

         <Message>Not Authorized</Message>

       </GetServersResult>

    </GetServersResponse>

    </soap:Body>

  </soap:Envelope>"/>

Answer:

Following setting should be configured with  SmarterStats Enterprise version :

1- The server module (Remote Service Installer) must be installed on all IIS server (Smarter Stats Enterprise Only)
(http://www.smartertools.com/smarterstats/web-analytics-seo-software-download.aspx)

2- Port 50003 must also be open between the stats Server and the IIS host.

3- Web Server machine name and IP should be added in the Smarter Stats Server GUI (Web-interface).

 

 

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