Question: Whenever I try to login to HC panel, the language drop down field shows empty, and after inserting user login credentials HC throws “Error: Unable to find ErrorCodes.xml file”.
This issue may appear on the login screen due to the following reasons:
- MSSQL Server services are not running or are not responding. If such is the case, try restarting them.
- HC database connection is failing with the SQL database Server. In order to solve, go to HC installation directory x:\HostingController\Applications folder open RegisteredServer.exe, here click Register button and make sure it gives a success message.
- Also this error may appear when the HCAppPool in the IIS is configured to run under a 32 bit environment (It should be turned OFF by running Windows x64 edition). You can check by Right clickng on HCAppPool >Advanced Settings > and set the “Enable 32-bit Applications” option as “False”.
- Make sure that the .Net Trust Level is set to FULL(internal) under HostingController website in IIS.