Question: How to fix Service Unavailable error on HC login page ?
Solution:
The possible reason for this error, "Service unavailable" could be that .NetFramework is failing in IIS. To verify this, please:
- Go to IIS :: Websites :: properties :: ISAPI filter, you will see ASPNET 2.0 filter, if it is showing in RED down Arrow. Then Remove it and restart IIS.
- Check if HC website is running under ASPNET 2.0 version.
Go to IIS :: Websites :: Hosting Controller :: Properties :: ASPNET tab. There make sure that .NET 2.0 version is enable/selected.
If above suggestions didn't help, then follow this:
Open command prompt, select path
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
Execute command
aspnet_regiis.exe -i
This would fix the problem but if it persists, then contact HC Support department at support@hostingcontroller.com for further assistance.
Article ID: 22, Created: December 11, 2009 at 8:57 AM, Modified: July 28, 2010 at 1:15 AM