How to configure Mail Enable on 64 bit OS?

Question: Unable to create mail domain using Mail Enable on 64 bit OS. Why?

Solution:
This error comes in case of 64 bit OS because HC use to fetch the installation information of third party tools from Software folder in Registry Editor HKEY_LOCAL_MACHINE\SOFTWARE but in case of 64 bit OS, Mail Enable folder created under folder HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node. In order to fix this issue, please follow the steps given below:

    1. Go to registry path of Mail Enable HKEY_LOCAL_MACHINE \SOFTWARE\ Wow6432Node\Mail Enable.

    2. Right click on Mail Enable folder and Export it on local drive.

    3. Open the exported registry file in notepad.

    4. Replace all entries "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mail Enable" with "HKEY_LOCAL_MACHINE\SOFTWARE\Mail Enable" in this file. This way MailEnable key will be copied under HKEY_LOCAL_MACHINE\Software.

Note: HC started support mail enable on 64 bit OS in version HC 8 build6, version lower than this will not work.

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