Question: How to retrieve host admin login?
Whenever you want to reset the password for host admin, follow these steps:
There are two ways to do this:
1. Using Forgot password option there on HC login page.
2. Using ResetHostPassword.exe located on your server. You can reset the host password to any new password using the following set of instructions:
i) Login to your server. Open the command prompt and go to the location X:\Program Files\Hosting Controller\Web\bin on the command prompt.
ii) Now give the following command there:
X:\Program Files\Hosting Controller\Web\bin>ResetHostPassword.exe newpassword
Note: newpassword = Enter the host admin new password
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.