Linux Server Showing down/Not Activated in HC cluster

HC Linux Control Panel
Question: Linux Server status is showing down/Not Activated, how do I fix it?
 
Solution:
Please ensure the following points:

    1. Linux server build should be the same which is running on windows server. Verify this from command: 
          hc9 –version
          If it is different then apply same build on both windows & linux by following this Link.

    2. HC database server IP should be included in hosts.allow file located in /usr/local/hostingcontroller/etc.

    3. Add IP under 127.0.0.1.

    4. If firewall is enabled on windows or linux server then make sure that following ports are allowed in it:
          HC Server port = 8788
          HC Remoting port = 8789 
    
    5. In Fedora/Centos operating system you can disable built-in firewall by using this command:
         /sbin/chkconfig iptables off
         /sbin/service iptables stop 

    6. On Linux Server, Selinux must be disabled (applies only for Fedora/Centos/Red Hat Enterprise).
          vi  /etc/selinux/config
          SELINUX=disabled

    7. Restart HC service. 
          hc9 restart
 
Article ID: 133, , Modified: 4/10/2019 at 11:38 AM

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